To share patient reviews on Instagram through Crisalix, you need an Instagram Business account.
If you currently have a personal Instagram account for your practice, you can switch it to a professional Business account without creating a new profile.
Facebook and Instagram are third-party platforms managed by Meta, independently of Crisalix. Their settings and setup procedures may change over time. For the latest instructions, refer to the official pages.
Switch your Instagram account to Business
- Sign in to Instagram and open your profile.
- Select
More to open Settings and activity.
- Below For professionals, select Account type and tools.
- Select Switch to professional account.
- Select Business as your account type.
- Complete the remaining setup steps and acknowledge the final confirmation.
- Complete the remaining setup steps.
- Your Instagram account is now configured as a Business account.
Before connecting Instagram to Crisalix, you must link it to your practice's Facebook Page. See How to link your Facebook Page and Instagram account.
Switching to an Instagram Business account does not automatically connect it to your Facebook Page or to Crisalix.