A Facebook Business Page is required to publish patient reviews through Crisalix. A personal Facebook profile cannot be used.
Personal Facebook Account vs. Facebook Business Page:
- Personal Facebook account: Used to log in to Facebook and manage your business Page. It cannot be used directly to publish reviews through Crisalix.
- Facebook Page: Represents your clinic or practice publicly. This is where your Crisalix patient reviews will be published.
If you already have a Facebook Page for your business, you do not need to create another one. Make sure you can access and manage the existing Page using your Facebook account.
Create a Facebook Page for your practice
- Sign in to Facebook using your personal account.
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Open Pages from the Facebook menu.
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Select Create new Page > Public page.
- Enter your clinic's name.
- Choose a category that describes your practice.
- Add a description, if requested.
- Select Create Page.
- Follow the remaining instructions to complete the setup.
If you also want to publish patient reviews on Instagram, How to set up an Instagram Business account.
If your Instagram account is already ready, continue with How to link your Facebook Page and Instagram account.
Facebook and Instagram are managed by Meta. Their interfaces and procedures may change. Refer to Meta's official Help Center for the latest instructions.