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    Support Home Dealing and interacting with patients Ways patients can contact you

    Ways patients can contact you

    As soon as you start using Crisalix, you can receive many consultation requests from potential patients. These consultations and requests may have different origins:

    • Sign-up link: with Crisalix you can create a direct link to your unique professional profile and clinic and share that link on social media, ads, and/or your webpage. When a patient opens this link, they are directed to a dedicated landing page where they can:  
      - create their 3D by uploading their own photos and then request an in-person or video consultation with you so that you can simulate the procedures, or  
      - request (book) an in-person or video consultation with you.  
      In either case, you will receive a notification on your main dashboard. In the first case, that is, when they have uploaded their photos, a new patient is directly created on your patients' list.  

      Find out more in these articles:
      • Accessing the link to your professional profile to share it on the media
      • Customizing the patient's app with your image and style 
         
    • Crisalix homepage: the option of finding and contacting a Crisalix Surgeon is all over Crisalix webpage. When a potential patient selects one of those options, a directory with all the surgeons who use Crisalix technology in the world opens. Patients can filter their search by location, name, etc. You can customize the information and image you want to appear in this Crisalix surgeon finder.  

      Find out more in these articles:
      • How to add or modify your clinic's public information
      • How to add a new clinic to your contact addresses
      • How to verify if your profile is publicly listed on the Crisalix surgeon finder 
         
    • Crisalix 3D community: once a patient has contacted you and you have simulated some procedures for them, you can share with them a link that allows them to visualize their Before and After 3D by means of a dedicated app. Patients can then share their 3Ds with the Crisalix community. Anyone who accesses this community and opens your patients' cases, will be able of contacting directly with you since your professional profile will appear together with your patients' cases.  

      Find out more in these articles:
      • How to give access to patients so that they can see their 3D images

     

    • my.crisalix.com: Crisalix offers an exclusive 3D app for patients, called My Crisalix. Any individual -not necessarily your patient- can download it and create their 3D based on common photos. After that, they can contact you from the built-in surgeon finder who can simulate their desired procedures.

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