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    Support Home Crisalix Ratings and Reviews How to report a suspicious or fraudulent Crisalix review

    How to report a suspicious or fraudulent Crisalix review

    Crisalix has a built-in feature to report potential fake or non-compliant reviews. When you flag a review as suspicious, the Crisalix dedicated team for monitoring online reviews will analyze your request and take appropriate action. 

    The “flag” feature is available when the patient has left a review and made it public. 

     
    1. From the main menu of your personal home page, select Patients .
    2. Select Patient list, to open the page with all your patients.
    3. Select the flag   at the right of each patient who has left a review and made it public.
    4. Enter some details and explain why you consider that specific review must be investigated and submit your request.
    5. A dedicated team will analyze your request and take appropriate action.

     

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